Adding Operations for Cloud Applications

App Portal / App Broker for ServiceNow 2016

When integrating with Box, Salesforce, or Office 365 cloud applications (which are supported out-of-the-box), the default operations are created and configured automatically when you click the Generate default operations button on one of the tabs of the Site Management > Settings > Cloud Apps view.

However, if you connect to a cloud application other than Box, Salesforce, or Office 365 (as described in Adding a New Cloud Application System), you will have to create all of the required operations manually.

Also, you may choose to customize/configure existing out-of-the-box operations for your organization.

This section explains how to add and configure operations on the Configure Operation view.

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