Checking Out and Submitting Your Request

App Portal 2016

After you have added items to your cart and are ready to submit your request, check out by performing the following steps:

To checkout:

1. Perform the steps in Requesting Catalog Items.
2. Click the Checkout button.

The Cart Summary pop-up dialog box opens, listing the items in the cart.

3. Click View cart and checkout. The Choose Target view of the checkout procedure opens.

Important • The number of panels that will be displayed during a catalog item checkout depends upon the options specified on the catalog item.

4. On the Choose Target view, the number of items in the cart and the total cost are listed in the blue box, and the selected catalog items are listed in the table below

Important • The level of interactivity during the checkout process depends on the request options and rights of the requester. The Choose Target panel is only displayed if the user has the ability to request to a device other than their current one, or if the item allows for both install and uninstall. In the absence of these choices the Me on machine MYCOMPUTER and Install options are selected by default and the checkout is automatically advanced to the next panel.

5. The number of panels that will be displayed during a catalog item checkout depends upon the options specified on the catalog item by the App Portal administrator. The instructions on these panels and the actions that you need to take are self-explanatory.

Some of these tasks may include:

Answering Questions
Specifying the Target of the Request
Approving a Request on Behalf of Another User
Uploading Files

Perform the requested tasks and click Next to continue, until you reach the Submit Request panel.

The Submit Request panel is the final step in the request process. It summarizes the items being requested and the targets of the request. If approvals are required, it lists approval information.

6. Review the listed information about your order.
7. Click Submit to submit the request. Upon successful submission, an Order Number and Request IDs are displayed, and a message appears indicating successful submission. The following confirmation screen opens:

8. Click View Status. The My Requests tab opens and your request is listed.

9. Continue with the steps in Viewing Request Status on the My Requests and Reporting Tabs.

Removing an Item from Your Shopping Cart

To remove an item from the cart, perform the following steps:

To remove an item from the cart:

1. Click the Checkout button.

The Cart Summary pop-up dialog box opens.

2. Then click either Empty Cart (to remove all items from the cart) or click the X next to the item you want to remove.