Out-of-Date Inventory
Tip:This listing does not include any remote devices, which are not inventoried devices, but incomplete 'placeholder' devices created to track remote access such as through a Citrix Virtual Apps server. Remote device records are available by navigating to Inventory > Virtual Devices > Remote Devices. Similarly, virtual desktop templates are excluded here but are available through Inventory > Virtual Devices > Virtual Desktop Templates.
An alert flag next to the device name indicates the number of issues associated with the device. The following are some common reasons why an inventory record might become out of date:
| • | If the Inventory Agent is installed on the device, it is not working, cannot access the appropriate inventory beacon to upload inventory records, or has logged some other kind of failure |
| • | The system is no longer in the network, but the asset record has not been marked as Retired. |
| • | The process to purge old records from the inventory data source (like SCCM) was not followed. |
Tip:If the asset record linked to an inventory record is marked as Retired, the inventory record does not appear in this list.
A device record may be transitioned between different inventory pages based on the following events:
| • | When any of the device listed on this page starts reporting inventory, its record automatically disappears from this page. |
| • | If you manually ignore a device, it also appears on the Ignored Inventory page. |
| • | All ignored devices are also listed on the All Inventory page. |
| • | If you manually remove the linked asset from a device, the device record also appears on the Inventory Without Assets page. |
You can filter the records by the number of days for which the device has not reported any inventory.
On this page, you can perform the following actions on inventory device records:
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Action |
Description |
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Search for an inventory device |
For more information about using lists, filters, and other UI options, see the topics under Using Lists in IT Asset Management. |
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Create an inventory device |
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View or change the properties of an inventory device |
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Delete an inventory device |
See Deleting an Inventory Record. Note:Deleting a record updates the database immediately, as expected. However, instead of being deleted immediately, devices still required for those calculations are given an Archived status (and immediately moved to the Archived Inventory page). For more information, see About Deleting an Inventory Device. |
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Ignore an inventory device |
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Create an asset |
To create an asset linked to an inventory record, select the inventory record, click Create an asset, and select the type of asset. The asset record is automatically created and linked to the inventory device record. |
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Link to asset |
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Activate an inventory device |
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Remove the linked asset |
Select the inventory record and click Remove link to remove the linked asset from this inventory device. This step is mandatory to ignore an inventory device. |
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Create a saved view |
The Save view as feature of IT Asset Management enables you to create customized views of a page by saving the applied user interface settings. For more information, see Creating Saved Views. |
Properties Displayed on the Out-of-Date Inventory Page
For detailed information on the properties displayed in this list, see Inventory Listings Property Reference.
Note:Most lists in IT Asset Management only show a selection of the properties in the underlying database. Some columns are displayed by default and others can be displayed using the column chooser control, including any custom properties that you have added. For information on using the column chooser, see Managing Columns in a Table.