Managing Child Organizations

As a Flexera Managed Service Provider (MSP), you can create your own customer organizations (tenants). This allows you to have a parent-child relationship where your organization (the MSP parent) is a Flexera One organization with the MSP features, and the Flexera One customer organizations (MSP children) are child organizations with customer capabilities across Flexera One family of products.

Your organization (the MSP parent) can manage child organizations using the Flexera One UI or using the MSP Customer API.

Note:Consider the following

•

Parent organization—A system owned by an MSP, enabling it to manage its child organizations.

•

Child organization—A customer’s system that is managed by the MSP.

This section includes the following topics:

•

Viewing Child Organization Details

•

Creating a Child Organization Under Your MSP Parent Organization

•

Updating the Child Organization Details

•

Deleting a Child Organization

Each Child Organization Requires at Least One Owner

Child organizations require at least one owner. An owner is a user in the child organization who can manage all aspects of that organization.

To add new users in Flexera One in order to give them an authentication mechanism for using the system, see Adding New Users.

Tip:We recommend granting administrators the Manage organization role. With this role, the administrator has full admin access to all available capabilities.

Role Name	Description
Manage organization	Organization-level super admin role in Flexera One. This role has all possible permissions within the organization.

Important:To manage the child organizations, you must have the Manage MSP Customer or Manage organization role.