Dismissing Alerts
When an alert message is dismissed, its message is removed from the Alerts Inbox page and from the Alerts table on the Dashboard page. Some alerts are dismissed automatically when the alert condition is resolved; others must be dismissed manually.
Alerts on events are triggered only one time at the time the event is detected. Therefore, if an alert on an event is dismissed manually, it is not redisplayed. However, if an alert on a condition is dismissed manually, it is displayed again if the alert condition is not corrected before the next time the alert condition is evaluated (based on the Detection and Notification Interval).
Dismissed alert items remain in the FlexNet Manager for Engineering Applications database until the alert cleanup service job runs.
Note:Alerts are not automatically dismissed if a user’s access rights and/or alert subscriptions change. Users are notified based on their access rights and alert subscriptions at the time that the alert was issued.
To dismiss an alert manually:
| 1. | From the Alerts tab, under Alerts, click Inbox. |
| 2. | On the Alerts Inbox page, click the check boxes in front of the alerts you want to dismiss, then click the Dismiss button. |
Click Dismiss All Alerts if you want to dismiss every alert in the list.
Users assigned a role with the View and Manage Alert Configurations permission can dismiss an alert.
See Also