Setting up ServiceNow for the Inventory Connector

IT Asset Management (Cloud)

Much of the setup on the ServiceNow side is almost identical for the inventory connector as it is for the integration of asset and contract data discussed in the previous section (ServiceNow Integration with IT Asset Management). Both require use of the Flexera Integration application, both need a suitable account to run that app, and both require scheduling and set-up on a ServiceNow MID server. If you are using both forms of data sharing, you may already have in place much that is covered in this chapter; but should still cherry-pick the details you may need to adjust. For those whose only sharing of ServiceNow data is through the inventory connector, you may find all the details in this chapter helpful. These include:

• Setting up the Integration Application
• Creating a ServiceNow Integration User
• Setting Up a MID Server
• Scheduling Inventory Exports.