License Summary

IT Asset Management (Cloud)

The License Compliance > License Summary page (in the Enterprise-wide views group) displays the license compliance summary for each license that exists in IT Asset Management, typically filtered for a particular publisher and perhaps product. The overall compliance position for each license is based on the last license reconciliation, and represented by a colored card. There is an individual card for each license, without consolidation (even if licenses overlap for versions of the same product).

The card view of this page uses the following color coding:

Color	Meaning
Light gray	The license has no status yet. You should revisit this page after completion of the overnight reconciliation job. You can also trigger a manual reconciliation through from the Reconcile page. See Reconcile.
Dark gray	The license is compliant.
Blue	The license is currently over-purchased by more than five percent of the installation count.
Orange	The license is incomplete in some way, or may have associated alerts about problems that need attention.
Red	The license is over-utilized, with recorded consumption exceeding the known entitlements.

You can click the icon to switch to the table view. The following information is available on the table view of this page for each license (some columns are displayed by default, and others are available in the column chooser):

Allocated

The number of license entitlements allocated to computers or end-users. Those with allocations have top priority consuming from this license, and cannot consume from any other. Allocations may also be set (per license) to always count as consumption (regardless of inventory). For each inventory device, you can also modify the behavior of allocations.

Not available for SAP Named User licenses.

At risk

Indicates the number of cases where compliance obligations associated with this license have not been met.

Warning: It represents a legal exposure that might be addressed, in some cases, at the next contract/true-up date. Alternatively, you might want to consider uninstalling the software or buying more licenses depending on the purchase use rights of this license.

Available

Displays the result of Entitlements from purchases plus Extra entitlements minus Consumed fields shown in license properties. The result is positive when you have surplus entitlements (according to the last license consumption calculation), and negative when you are under-purchased. For points-based licenses (such as Core Points or Processor Points licenses), the value is the number of points, rather than entitlements.

This data is read-only.

Compliance status

Whether or not the current use of software under this license complies with the license terms and conditions. Values may be:

• At risk — Consumption exceeds entitlements. Consider uninstalling some software, or finding more purchase records, or making new purchases to cover the shortfall.
• Compliant — The calculated consumption is less than or equal to the total recorded entitlements (these may be recorded in one or many purchases linked to this license). If your data input is complete and accurate, this license is in good shape.
• Not tracked — This is the initial (default) value for CAL Legacy, Oracle Legacy, and Concurrent User licenses, because the compliance status of these license types is not calculated by license reconciliation process. However, you can manually set the compliance status value in the Compliance tab of the properties for these licenses. Custom Metric licenses also start out as Not tracked, but for Custom Metric licenses you may manually set the value only if you first set the Set Compliance status manually check box in the Identification tab of the license properties.
• Unknown — Inventory data cannot be used to determine the compliance status of this license. Typical reasons may include:
  • Missing calculations — You haven't yet run a compliance calculation (called a Reconcile, available in the Reconcile page, or run automatically overnight).
  • Missing applications — The license has no application linked. You can identify the installed software and link it to the license; or as a short-term workaround, you can switch to the Consumption tab, allocate the license to specific computers (or end-users, depending on license type), provided that in the Use rights & rules tab you expand the License consumption rules section and select the Allocations consume license entitlements check box.
  • Missing inventory details — This license may require details from hardware inventory that are currently not available. For example, Microsoft Server Core and Microsoft Server Processor licenses require the number of threads and cores or processors from hardware inventory. All inventory tools do not include these details. Prior to the 2012 release, Microsoft Endpoint Configuration Manager (previously Microsoft SCCM) did not provide information on cores; and threads may be missing from various sources, and the license compliance cannot be accurately calculated without this information. Unless the license is already at risk, it is given a status of Unknown. To correct this, identify the computers linked to this license that are missing the necessary hardware properties, and set the values manually until you can change to an inventory tool that provides all required data. Consider augmenting the inventory on these computers with direct inventory gathering by IT Asset Management through an inventory beacon.

• Over-provisioned — Displayed when 5% or more of your purchased entitlements were not consumed in the most recent compliance calculation.

Consumed

The number of license entitlements (or points) consumed across the enterprise.

Tip: Access rights on an operator's role may restrict the values that the operator is entitled to see. An unrestricted view provides the total consumption that should be balanced by purchases.

Note: Special provisions apply to these license types:

• For SAP Named User licenses, this is the license requirement based on the current user license assignments in SAP. This is the same value that would be calculated by SAP LAW, had you run it with the same data.
• For IBM PVU licenses, this is the most recently calculated value shown in the Peak consumed field on the Compliance tab of the license properties. The historical peak is the licensable metric for this license type.

Corporate unit, Cost center, or Location

The name of the related enterprise group.

Selectable on the Ownership tab of the license properties.

Duration

The time-based nature of the license, whether it is a Perpetual, Subscription, or Time limited license.

Editable in the Identification tab of the license properties.

Edition

The edition property of the license, which may or may not be the same as the edition of the licensed application.

Editable in the Identification tab of the license properties.

Expiry date

For subscription (or other time-limited) licenses, this is the date when the current license expires. You should aim to renew the subscription before this date.

Has maintenance

Displays No when there is no current maintenance recorded for this license; or Yes when there is at least one purchase of maintenance for which today falls between the Effective date and the Expiry date (inclusive) on the purchase. When this is Yes, the Maintenance field shows the corresponding number of entitlements that are currently covered by maintenance.

Incomplete

Displays Yes if the license record has not been finalized.

Incomplete license records might be missing information about the linked purchase, publisher, or similar information. They are not included in the license reconciliation work flow. If filled out completely, these licenses may help to recoup an under-purchased quantity.

License type

The kind of license, which determines what properties are available for the license, and how compliance is calculated for the license. For details of an individual license type, please see the appropriate entry in the glossary.

Editable in the License type field in the Identification tab of the license properties.

License name

The license name may be:

• Copied from the first-linked software product
• Derived from the License Name field of the SKU in the first-linked purchase (or if there is no SKU, from the purchase Description field)
• Created manually.

The Name value is editable in the Identification tab of the license properties.

Licensed

Indicates the number of entitlements recorded for this license.

Entitlements from purchases is displayed on the Compliance tab of the license properties. It is not editable, but is the current sum of license quantities assigned from purchases linked to this license. (Excludes purchases that are disabled or, for software subscriptions, not current.)

Maintenance

The total number of license entitlements currently covered by maintenance (or support, or Software Assurance), as shown in maintenance-related purchases linked to the license and taking account of their effective date ranges. (Keep in mind that the total purchases of maintenance may be split across licenses.)

The total is not directly editable in license properties. The value is summed from maintenance purchases linked to the license, and is displayed in the Compliance tab as Maintenance from purchases. To increase the total coverage, link additional current maintenance purchase records to the license.

Tip: Maintenance purchases can also be split across multiple licenses, for example by editing the Maintenance column in the Purchases tab of the license properties.

Maintenance can be included in purchases of the following types linked to the license:

• Not set
• Software
• Software baseline
• Software maintenance
• Software subscription
• Software upgrade.

Manager

The delegate who has responsibility for the license.

Editable in the Ownership tab of the license properties.

Override unit price (currency)

The unit price for a single entitlement under this license. This value has been set to override prices on all related purchase records. This may be set to the current single purchase price.

Editable in the Purchases tab of the license properties.

Product (primary)

The basic name of the application, excluding the publisher and references to versions or editions. This field displays the value Multiple products for multi-product licenses that have multiple primary products. See Multi-Product License.

Product values are not directly editable in the license properties, but are taken from the latest version of the application linked to the license (visible in the Identification section of the General tab of the application properties). In license properties the product is listed in the Applications tab. For multi-product licenses, linked products are listed in the Use rights & rules tab.

Publisher name

The name of the publisher of this software, responsible for its development and distribution.

For application records that you create manually, Publisher is editable in the General tab of the application properties. For applications supplied through the Application Recognition Library, the Publisher field is not editable.

Serial number

Any serial number associated with this license.

Editable in the Identification tab of the license properties.

Subject to true-up

A value of Yes means this license cannot be displayed as "at risk", and that at the end of the true-up period, you must make purchases to retroactively cover any over-consumption. Most licenses display No.

Editable in the Subject to true-up field in the Identification tab of the license properties.

Note: For SaaS User licenses covering Salesforce, this field should show a value of Yes. However, if the Subject to true-up field in the Identification tab of the license properties is manually deselected for a Salesforce license, this field will temporarily display a value of No until the next time IT Asset Management recalculates a license position, after which this field reverts to Yes.

Under purchased (currency)

The overall cost of all license entitlements that must be bought to meet license requirements for the corresponding product.

Editable in the Purchases tab of the license properties.

Used

The number of installations of the licensed applications actively being used. Shows a zero if:

• Usage thresholds are not set for the application(s) linked to the license
• Usage data is not collected in inventory for the linked applications
• Nobody used this application throughout the time-span specified in the Usage period field on the Usage tab of the application's properties (by default, three months).

If a non-zero Used count is less than the Consumed count, you may be able to harvest licenses by uninstalling applications.

Exceptions:

• For SAP Named User licenses, this column shows optimal license use calculated by FlexNet Manager for SAP Applications. This forms the basis of recommendations made available to your SAP Administrators. (If Used is identical to Consumed, no further optimization is currently available.)
• For SAP Package licenses, this column always has the same value as the Consumed column.
• For Concurrent User licenses created during import of data from FlexNet Manager for Engineering Applications, usage is a figure directly imported and not locally calculated. (By default, these special case licenses are not linked to application or computer records.)

Version

The version assigned to the license. Depending on settings, this may or may not reflect the version of the first-linked application.

The license Version is editable in the Identification tab of the license properties.

When you click a license card (or, in list view, the license name) on this page, IT Asset Management displays the License Properties page for the selected license. For example, if you click an IBM DB2 card, the license properties of IBM DB2 license product are displayed. For more information, see License Properties.