Creating Connections for Import and Export

The instruction sets, here, set up bi-directional data flow between ServiceNow and Flexera One IT Visibility. As a result, data will flow in both directions—from ServiceNow to Flexera One and from Flexera One back into ServiceNow. However, the import configuration steps are required for proper operation even if you only intend to export data from ServiceNow to Flexera One. (If you are looking for a one-way import, from Flexera One to ServiceNow, then you may skip the configuration steps for the export connection and export job.)

Section	Description
Creating the Import Connection	Explains how to set up the connection to import data from Flexera One into ServiceNow.
Configuring the Import Jobs	Describes the Snapshot and Delta jobs and how to run or schedule them
Setting Up the Export Connection	Provides details about setting up the export connection, generating a refresh token, and testing the connection with the Flexera One API endpoint.
Configuring the Export Job	Discusses the Export job at a high level and links to instructions for setting query filters to control what gets exported and for scheduling the export job.