Creating Connections for Import and Export

The instruction sets, here, set up bi-directional data flow between ServiceNow and Flexera One IT Visibility. As a result, data will flow in both directions—from ServiceNow to Flexera One and from Flexera One back into ServiceNow. If you are looking to have data flowing in both directions, complete all the steps in the instruction sets in this section. If you are looking for a one-way pull, then only complete the steps in the instruction sets specific to importing or exporting data.

Section

Description

Creating the Import Connection 

Explains how to set up the connection to import data from Flexera One into ServiceNow.

Configuring the Import Jobs 

Describes the Snapshot and Delta jobs and how to run or schedule them

Setting Up the Export Connection 

Provides details about setting up the export connection, schedule the Export job, and testing the connection with the Flexera One API endpoint.

Configuring the Export Job 

Discusses the Export job at a high level and links to instructions for setting query filters to control what gets exported and for scheduling the export job.