Getting Started

This section provides resources, including a pre-deployment checklist, and instructions for downloading and installing the Flexera One ServiceNow app. Once you have confirmed you are prepared to deploy the Flexera One-ServiceNow integration, install the Flexera One app. Then continue with instructions in the next section for Configuring the Flexera One-ServiceNow Integration.

Section

Description

Introduction 

Provides an introduction to the Flexera One-ServiceNow integration and covers the features available and access required.

Pre-Deployment Checklist 

Lists the key considerations to address prior to installing and configuring the Flexera One-ServiceNow integration.

Application Dependencies 

Lists dependencies for the Flexera One app.

Downloading and Installing the Flexera One App 

Explains how to download the Flexera One app from the ServiceNow Store and install it onto a designated ServiceNow instance.

Tip:Migration paths exist for customers currently using IT Visibility or Data Platform with the Flexera Integration app. See the following knowledge base articles for more migration information:

IT Visibility with the Flexera Integration app: Migration Instructions: Flexera Integration App to Flexera One App.
Data Platform with the Flexera Integration app: Migrating from Data Platform to IT Visibility with the Flexera Integration ServiceNow App.