Configuring the Flexera One ServiceNow App

Once the Flexera One ServiceNow app is installed, there are a number of configuration steps required before you connect your ServiceNow instance with your Flexera One tenant. To configure the Flexera One app in ServiceNow, you must create table indexes for designated fields, enable import properties, review integration properties, and schedule the Snapshot and Delta jobs.

Follow the guidance in the topics below to complete post-installation configuration of the Flexera One ServiceNow app.

Topic	Description
Configuring Indexing	Explains how to setup indexing to optimize key queries.
Setting Import Properties	Describes how to set Import properties and provides additional information about those properties.
Setting Integration Properties	Describes how to set Integration properties and provides additional information about those properties. The default Integration Property settings are suitable for most use cases.
Scheduling the Snapshot Job and Delta Job Runs	Describes the Snapshot and Delta jobs and how to schedule them.
Scheduling the Export Job Run	Explains how to set query filter values and schedule the Export job.