Enabling User Feedback on Your App Portal Site

App Portal 2020 R1

You can enable a Site Feedback widget for your App Portal site so that users can report feedback or problems. Users are able to select whether they have feedback or are experiencing a problem, and can also specify which site feature (module) that their feedback pertains to. They have the option of uploading files to associate with their feedback.

If the site feedback has been enabled for your App Portal site, as described in Enabling Site Feedback, the Site Feedback widget appears in the lower right corner of all non-Admin pages of the App Portal site.

Site Feedback Widget

When a user clicks the Feedback button, a Feedback window opens, prompting them to describe their issue and also giving them the option to upload files.

Feedback Window

Administrators can view submitted feedback and respond.

Information about enabling the Site Feedback widget is presented in the following sections:

Enabling Site Feedback
Submitting Site Feedback
Viewing and Site Feedback and Setting Status
Customizing the List of Feedback Modules

See Also