Managing Your App Portal Site

App Portal / App Broker for ServiceNow 2016

This section of the App Portal Administration Guide explains how to configure App Portal’s administrative settings, which are accessed from the Admin tab.

Managing Your Site



Managing Admin and Catalog Permissions

Explains how to specify which users and groups can view and modify administrative settings on the various App Portal views of the Admin tab, and which users and groups can view and modify the App Portal catalog.

Setting Language Options

Explains App Portal’s localization support for 14 languages. It explains how to activate any of the supported language, and also how to add an additional language by translating supplied text and uploading it to App Portal.

Configuring Your Deployment Technology

Explains how to connect to and configure a connection to System Center Configuration Manager, Altiris Client Management Suite, AirWatch, and Casper.

Configuring ITSM Integration

Explains how to integrate App Portal with ServiceNow, BMC Remedy, or another ITSM system.

Configuring Cloud Application Integration

Explains how to integrate App Portal with Box, Salesforce, and Microsoft Office 365 or other cloud applications so that App Portal can offer a catalog item to request an account in the cloud application.

Configuring Active Directory Settings

Explains how to configure Active Directory settings, including adding global catalogs.

Configuring Corporate Single Sign On

Explains how to enable single sign-on to App Portal / App Broker using SAML 2.0, OAuth 2.0, OpenID, or custom authentication.

Performing Advanced License Check

Explains how, when performing a license check at checkout, you can instruct App Portal to consider not only available licenses, but also second use rights, upgrade/downgrade rights, and exemption by device role rights (such as an MSDN subscription), all based upon information stored in FlexNet Manager Suite. This feature requires integration with FlexNet Manager Suite.

Managing Notification Email Templates and Messages

Explains how to view and edit system notifications, which are email notifications that are used to communicate with App Portal users. They can be modified to suit your company’s language preferences and content.

Branding Your App Portal Site

Explains how to brand your App Portal Site, such as changing the page header logo, customizing the Welcome page, displaying a EULA, and other customizations.

Viewing ROI and SLA Dashboards

Describes the Dashboards tab, where you can view helpful reports that demonstrate how much time and money using App Portal is helping you save in your software and operating system deployment projects.

Managing Reports

Reporting allows for the display of App Portal data in a read-only, searchable, and exportable view. This section explains how to create new reports, edit existing reports, and create and edit report categories.

Managing Your App Portal License File

In order for you to access the App Portal website, you need to upload a license file to App Portal. When your license file expires, you will need to upload an updated license file. This section explains how to obtain, upload, and update your license file.

Enabling App Portal Site for Your Enterprise

Explains how to enable your App Portal site so that all directory services users at your enterprise are able to access the site.

Entering Flexera Integration Connection Settings

Explains how to connect App Portal to the Flexera Service Gateway and to Microsoft System Center Orchestrator.

Viewing Error, Email, Request Lifecycle, and Debug Logs

Explains how to troubleshoot App Portal issues by generating and viewing error, email, and debug logs.

Securing HTTP Cookies Created by App Portal

Explains how to make a configuration change so that HTTP cookies will only be transmitted under HTTPS communication. This step is necessary if your App Portal website is running under HTTPS binding (https:// is visible in the URL).

Site Management Reference

Explains all of the views, tabs, and dialog boxes on the Site Management view of the Admin tab.