Adding an IT Discovery or Purchase Order Data Source to a Process

Data Platform

You can add a data source to an existing process, within the following constraints:

•

An IT Discovery Tool can only be added to an IT Discovery Tool or a Normalize CM process.

•

A Purchase Order data source can only be added to a Purchase Order process.

To add a data source to a process:

1.

Click the Add Data Source link, within the process’s Data Source pane. The Create Process screen opens.

2.

Click the radio button for the data source type that you want to add.

3.

Provide the Data Source information for the data source, using the following instructions:

•

If adding an IT Discovery data source:

•

Using ServiceNow as a Data Source, steps 1 - 9.

•

Using ServiceNow as a Data Source, steps 9 - 11.

•

Adding a Data Mashup Using a Normalize Zip File steps 1-6.

•

If adding a Purchase Order data source:

•

Using a Database Connection as a Data Source, steps 1 - 8.

•

Using a CSV File as a Data Source steps 1 - 6.

•

Using a Data Platform Normalize Zip File as a Data Source, steps 1 - 6.

4.

Click Finish. The data source is now added to the specified process.