Salesforce License Drill Through View

The Salesforce license drill through view displays the user and license activity for a particular Salesforce license either at the All Orgs level or for a selected Salesforce org. For more information on how to display multiple Salesforce org license information in this view, see the License Name column description in the User Licenses Tab for the Salesforce All Orgs View.

You can access this view through the User Licenses Tab for the Salesforce All Orgs View or by clicking the Licenses Name in the Licenses table of the selected Salesforce org Overview tab. At the top of the license drill through is the Salesforce license name with the relevant org links underneath. Clicking a Salesforce org link opens the Overview tab for the selected Salesforce org. If several Salesforce org links are listed under the Salesforce license name, the license usage data is rolled up from the users who are included in those orgs.

The information presented in the Salesforce license drill through view is like the Individual Salesforce Org View. The main difference is that the user and license activity is focused on the users assigned to a specific Salesforce license in the selected Salesforce orgs. The following table describes the unique features for this view.

Feature

Description

Assigned

This tile displays the number of users assigned to the selected Salesforce license within the selected Salesforce orgs.

# of Users Allowed

Based on the license contract, this column displays either:

The total purchased quantity for the selected Salesforce license within the selected Salesforce orgs.
Unlimited for licenses with an unlimited number of seats

Remaining

Based on the license contract, this tile displays either:

The total remaining license seats for the selected Salesforce license within the selected Salesforce orgs.
Unlimited for licenses with an unlimited number of seats

Activity Status

The Activity status graph shows the total count and percentage of the selected Salesforce license’s active, inactive, and never active users within the selected Salesforce orgs.

The activity status is calculated based on the user’s last login date and the current threshold listed above the Activity status bar graph. For more information, see Setting Activity Thresholds.

Activity Status Data Drill Through 

Clicking the green, yellow, or red bars in the Activity status graph or clicking the active/inactive/never active user links takes you to the Users table at the bottom of the Salesforce license drill through view. The data in this Users table is filtered based on the Activity Status column with the relevant filtered value (active/inactive/never active).

Important:The Activity Status graph is only available for Salesforce user licenses.

Days Since Last Activity

The Days since last activity graph shows for the selected Salesforce license and within the selected Salesforce orgs the number of users whose last activity date falls between the preset date range.

Days Since Last Activity Data Drill Through 

Clicking the selected last activity date range takes you to the Users table at the bottom of the Salesforce license drill through view. The data in this Users table is filtered based on the Last Activity date column. The filtered value is based on the selected date range in the graph.

Important:The Days Since Last Activity graph is only available for Salesforce user licenses.

Activity Status Over Time

The Activity Status Over Time graph shows over a 30-day, 1-year, or 2-year period the number of active, inactive, and never active users for the selected Salesforce license and within the selected Salesforce orgs.

When 1 year or 2 years is chosen, each data point will be taken from the first day of each month.

For more information on how activity metrics are generated, see the Activity Status Over Time graph description in the Overview Tab for the Salesforce All Orgs View.

Important:The Activity Status Over Time graph is only available for Salesforce user licenses.

Users

This Users data table uses the same columns as the Users Tab for the Salesforce All Orgs View. The user data is specific to the selected Salesforce license within the selected Salesforce orgs.