Installation and Configuration

IT Asset Management (Cloud)

Because the system involves a number of different servers, there are several installation and configuration steps. These are described in full in the following topics.

The information is divided into the following sections:

• Setting Up the Integration — common tasks that must be completed for all implementations
• Setting Up Data Flows from IT Asset Management to ServiceNow — required if you want to export the IT Asset Management data on hardware assets, installed applications and contracts for use within ServiceNow
• Setting Up Data Flows from ServiceNow to IT Asset Management — required if you want to import assets and/or contracts data into IT Asset Management.