Workflow Management
Workflow Management allows you to set up detailed workflows that align with processes already in use within your organization. There is no limit to the number of Workflows that can be created.
Use the Workflow Management pages to create and edit Rules, Ticket Queues, Ticket Status and Ticket Priorities.
| • | Rules |
| • | Ticket Queues |
| • | Ticket Status |
| • | Ticket Priorities |