Connecting to External Systems

Connecting ServiceNow to IT Visibility in Flexera One requires you to set up the connection and generate a refresh token in ServiceNow and then, on the Flexera One platform, perform steps to configure the IT Visibility connection. See the following sections for details:

Topic

Description

Setting Up Connections 

Describes how to set up the connection with the Flexera One API endpoint. Provide the connection details in this step before you generate the refresh token.

Generating a Refresh Token in ServiceNow 

Explains how to generate the refresh token to connect with Flexera One. The refresh token generated here is used to configure the IT Visibility connection in Flexera One.

Configuring the IT Visibility Connection 

Explains how to configure the IT Visibility connection on the Flexera One platform.