IT Visibility With Technology Intelligence Platform Overview

Note: IT Visibility is being upgraded with the introduction of Technology Intelligence Platform beginning in September 2024. Flexera will contact you directly regarding the timeframe of your upgrade.

IT Visibility with Technology Intelligence is the next generation data and analytics platform for IT Visibility that gives you comprehensive visibility of your hybrid IT estate. This new platform is a foundation that delivers the next step in our continuing work to support data-driven technology decisions. The Technology Intelligence Platform brings advanced analytics, extensibility, increased performance, and flexible access to your data through APIs.

You will be the first to gain access to enhanced technology intelligence as part of your existing subscription.

The Technology intelligence Platform adds the following out-of-the-box capabilities to Flexera One IT Visibility:

Complete picture of your technology estate with a unified view of technology assets and their relationships.
Advanced analytics with flexible, customizable reporting and advanced visualization using embedded Microsoft Power BI to support data-driven decisions.
Extensibility that enables you to add your own data across various types (Booleans, integers, decimals, date and time) as well as user-provided property names to contextualize your inventory; use new flexible APIs to feed the enriched inventory data you need to other business systems.
Faster processing and normalization of inventory data ensures reports have the freshest data and accelerate your data pipeline to ServiceNow; for customers that use the integration between Flexera and ServiceNow, it ensures your CMDB stays up to date.

Flexera One Roles for Using Technology Intelligence Platform With IT Visibility

The following table describes the roles for using Technology Intelligence Platform.

Role

Description

Manage organization

The Manage organization role is required to access Technology Intelligence Platform.

View IT Visibility

The View IT Visibility role is required to access IT Visibility dashboards, reports, and connections.

Manage custom reports

The Manage custom reports role is required to create a custom report.

Query Graphql

The Query Graphql role is required to query and filter inventory data.

For complete descriptions of each role available in Flexera One, see Flexera One Roles.

IT Visibility With Technology Intelligence Platform Help Topics

The following table provides navigation to the topics that are specifically related to IT Visibility with Technology Intelligence Platform.

IT Visibility With Technology Intelligence Platform Help Topics

Topic

Description

Upgrading IT Visibility to Technology Intelligence Platform

IT Visibility is being upgraded with the introduction of Technology Intelligence Platform beginning in September 2024. Flexera will contact you directly regarding the timeframe of your upgrade. For additional details including how to check if you are on the Technology Intelligence Platform version of IT Visibility, refer to this section.

IT Visibility With Technology Intelligence Platform Reports 

Explains how to access the Technology Intelligence Platform reports. This section includes the following topics:

Working With Technology Intelligence Platform Reports
Working With Custom Reports

Managing Contextual Data Mashup

Describes how to use the Contextual Data Mashup page and the Contextual Data Store API to leverage your non-discoverable business data within IT Visibility with Technology Intelligence Platform.

Exporting Data From IT Visibility

Explains how to export data from IT Visibility with Technology Intelligence Platform, so that you can perform further custom analysis of your IT environment using the business intelligence or analytics tools of your choice.

See the following help topics to export data using the latest export version of IT Visibility with Technology Intelligence Platform:

IT Visibility Data Export Using Technology Intelligence Platform
Understanding the Differences in Technology Intelligence Platform IT Visibility Export Version
Exporting Data Using Technology Intelligence Platform Version of IT Visibility
Export Files

Using the Technology Intelligence Platform Queryable Inventory API

Describes the benefits you get from the Queryable Inventory API. This section also discusses the uses cases and prerequisites and explains, at a high level, how to use the Queryable Inventory API.