Getting Started With SaaS Management

Because of its relatively low overhead and upfront costs, Software as a Service (SaaS) is easy to buy and easy to deploy. But SaaS tends to proliferate. SaaS Management identifies SaaS applications within your organization, monitors license utilization for your SaaS applications, and details usage and cost data by internal user segments through proactively generated, easy-to-read reports. You’ll understand when you’re paying for SaaS licenses but not using them.

Getting Started Resources for SaaS Management

The following resources will help you get started with SaaS Management:

SaaS Management Training Videos
SaaS Management Help Topics
Currency Support in SaaS Management
Using Tables in SaaS Management
Common User Activity Terms Found in SaaS Management Help

SaaS Management Training Videos

The Flexera Community Learning Center offers several training videos to get you started with the key features of SaaS Management. You will need your Flexera Community credentials to access the SaaS Management training videos.

SaaS Management Help Topics

The following table provides navigation to the following SaaS Management help topics.



Managing SaaS Applications 

Describes how to manage SaaS applications in your list of Managed SaaS Applications.

Managing SaaS Licenses  

Describes how to manage SaaS license information.

Securing SaaS User Accounts 

Describes how to secure user accounts by tracking suspicious SaaS activities and reclaiming SaaS licenses.

SaaS Data Ingestion Resources 

Describes the Flexera One SaaS Management solution’s resources for ingesting SaaS vendor data.

Flexera SaaS Management Data Ingestion Utility 

The Flexera SaaS Management (FSM) Data Ingestion Utility is a client-based Windows desktop tool to help upload data from your organization’s multiple SaaS applications on a regular schedule.

SaaS Integrations 

The following sections provide SaaS integration information, such as:

Choosing a Data Source explains the differences between Single Sign-On Integrations versus Direct Integrations and helps you determine how you would like to pull data for your organization.
Authorizing a SaaS Integration explains how to authorize direct SaaS integrations in SaaS Management.
SaaS Integration Task Terminology describes each type of integration task in SaaS Management.
Application Task Tracking lists the available integration tasks for each SaaS application. Columns with a blue circle represent available integration tasks.
Instructions provide integration instructions and the required information to integrate a specific SaaS application. Most integrations source historical data for the past 30 days on the initial run. Any exceptions are noted in the applicable integration instructions.

A table lists SaaS Management’s catalog of Managed SaaS Applications by integration category: HR, Single Sign-On (SSO), and Expense.

SaaS Management Resources 

This section provides downloadable resources that you can then use to fill out and manually upload to SaaS Management. See this topic to get downloadable resources for the following:

Your organization’s HR roster
Information for several Salesforce orgs
SaaS Vendor license information.

SaaS Management User Interface Reference 

Provides an overview of the SaaS Management user interface.

SaaS Management Privacy and Security 

Provides an overview of SaaS Management security features and a list of regulations that SaaS Management complies with.

SaaS Management Troubleshooting 

Describes common errors that can occur in SaaS Management and provides troubleshooting.

Currency Support in SaaS Management

The Flexera One platform does not support currency conversion at this time. Any currency selections within SaaS Management serve as for information purposes only rather than as an active attribute driving other parts of the user interface (UI).

Using Tables in SaaS Management

Note:The Users tab is the first iteration of the enhanced design/format and user experience that will be cascaded to other areas across the SaaS Management UI.

Each table column has the following features and capabilities, which are all key when analyzing data in your organization.

Sorting lists in the order you prefer
Filtering lists to view only the information that meet your selected criteria
Pinning and Auto sizing columns for easier navigation and organization. Hover over the column header and click the Menu button to select the following options:
Pin Column
Auto size This Column
Auto size All Columns
Reset Columns

Note:A pinned column will have a thin line to indicate where the pinned column begins.

Searching within a single column for precision data analysis.

Common User Activity Terms Found in SaaS Management Help

The following table describes common user activity terms found in SaaS Management help.




In terms of user activity, the user has accessed the SaaS application once within the last 60 days or per your organization’s Setting Activity Thresholds.


In terms of user activity, the user has not used the SaaS application in more than 60 days or per your organization’s Setting Activity Thresholds.

Never Active

In terms of user activity, no activity has been recorded for a user based on the application roster.