ServiceNow use verification report now includes users with direct role assignments
Note:This enhancement is available with Flexera One SaaS Management.
The Use verification tab for ServiceNow subscriptions now distinguishes between direct role assignments and group-inherited roles. This added visibility helps eliminate blind spots in compliance reporting, since directly assigned roles are not fully reflected in ServiceNow's entitlement and licensing calculations.
The following enhancements have been introduced:
| • | A new column on the Use verification tab that shows the number of users per subscription with directly assigned roles. |
| • | Within each subscription's details, a column now identifies users with direct role assignments, and an indicator card summarizes the total number of directly assigned users. |