New Flexera One app available now in the ServiceNow Store
Note:This ServiceNow app supports IT Visibility.
The new Flexera One ServiceNow app for IT Visibility is the next generation of our ServiceNow integration apps.
The Flexera One app is a scoped app that allows you to link the IT Visibility data in Flexera One to your ServiceNow environment using fully modern ServiceNow architecture and standards. This app uses out-of-the-box ServiceNow features, tables, and columns to integrate Flexera One and ServiceNow in a way that delivers a best practice, multi-source CMDB environment.
This new integration app brings exciting new features—such Delta data loads, robust scheduling controls, and enhanced logging capabilities—to allow you to integrate with Flexera One in a way that more closely aligns with your business needs.
The initial release of the Flexera One app includes the following key features:
| • | Integrate enriched, normalized IT Visibility data from Flexera One into your ServiceNow CMDB. |
| • | Run efficient delta jobs to load data changes from Flexera One to ServiceNow. |
| • | Schedule data load jobs to run on demand or periodically (daily, weekly, monthly, or at custom intervals). |
| • | View application logs and job trackers to quickly resolve errors or performance issues. |
Comparing the existing Flexera Integration app with the new Flexera One app, the matrix below shows the key differences between these apps.
|
Feature |
Flexera One app v1.03 |
Flexera Integration app v5.11 |
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Supports IT Visibility integration |
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Supports Data Platform integration |
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Supports IT Asset Management/FlexNet Manager Suite integration |
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Has delta data loads |
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Supports “standard” transform maps |
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Supports Robust Transform Engine (RTE) |
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Supports Identification and Reconciliation Engine (IRE) |
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Supports out-of-the-box table integration |
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Somewhat |
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Able to store data in custom tables |
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Scheduling control for Data Platform |
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Scheduling control for IT Visibility |
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Scheduling control for IT Asset Management/FlexNet Manager Suite |
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Detailed logging available in ServiceNow |
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