New ServiceNow account information displayed in SaaS Management
Note:This enhancement is available with SaaS Management.
At the top of the ServiceNow Managed SaaS Applications page (SaaS > Managed SaaS Applications) are two new ovals that display information related to your managed ServiceNow application in SaaS Management. For details, see the following table.
|
ServiceNow account information |
Description |
|
Release |
The ServiceNow release name associated with your managed ServiceNow application. Example: Tokyo Tip:Knowing the release name helps you understand your organization’s upgrade path as ServiceNow releases a new version at least once a year with new fixes, functionalities, and features. Note:If your ServiceNow instance requires an upgrade, ensure the upgrade is successfully completed. Otherwise, the ServiceNow API returns an incorrect Release value, which is then displayed in SaaS Management. |
|
Sandbox instances |
The number of active ServiceNow sandbox instances that are managed in SaaS Management. Note:If your organization does not manage any sandbox instances in SaaS Management, a dash “-” is displayed. |
Flexera One Help resources
For related Flexera One SaaS Management integration instructions, see:
| • | ServiceNow Licensing Oauth2 (Previously named ServiceNow OAuth2 Subscription Licensing) |
| • | ServiceNow Licensing (Previously named ServiceNow Subscription Licensing). |